How We Handle Information

We are committed to responsible data practices. The information below summarizes the main ways personal information may be collected and used when you interact with Ruta Norte online.

Office desk representing information collection and records
Collection

Information We Collect

We may collect personal information that you choose to provide, including your name, email address, phone number, preferred language, immigration-related details, and any documents or messages submitted through contact or intake forms.

Contact details you submit

Inquiry and form content

Technical website usage data

Use

How Information Is Used

Personal information may be used to respond to inquiries, assess service needs, communicate about consultations, provide immigration support, improve website performance, and meet legal or regulatory obligations.

Respond to requests

Deliver client support

Meet legal duties

Professional workspace representing secure information use
Private consultation room representing confidentiality safeguards
Protection

Sharing And Safeguards

We do not sell personal information. Information may be shared only when necessary with authorized service providers, professional representatives, or regulatory bodies, and we use reasonable administrative and technical safeguards to protect submitted data.

No sale of personal data

Limited necessary disclosure

Reasonable security measures

Your Choices And Rights

You may contact Ruta Norte to request access to, correction of, or updates to the personal information you have provided, subject to applicable law. You may also ask questions about retention, consent, or how your information is handled. This website may use basic analytics, cookies, or similar technologies to understand site usage and improve user experience. By using the website or submitting information, you acknowledge this Privacy Policy. We may update this page from time to time, and changes will be effective when posted.

If you have questions about this Privacy Policy or how personal information is handled, please contact Ruta Norte and our team will respond as soon as possible.

Email Ruta Norte

info@rutanorte.ca

English or French: 438-494-4384
Spanish or French: 514-582-0043

Online inquiries only